{"id":1320,"date":"2018-01-17T12:45:36","date_gmt":"2018-01-17T12:45:36","guid":{"rendered":"http:\/\/demo.gloriathemes.com\/wp\/cloux\/?page_id=1320"},"modified":"2021-01-28T13:16:37","modified_gmt":"2021-01-28T21:16:37","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/www.mercadokeys.com.mx\/eng\/preguntas-frecuentes\/","title":{"rendered":"FAQ"},"content":{"rendered":"
<\/i>
THE BEST PRICES.<\/div>

MercadoKeys.com a 100% Mexican video game store<\/p>\n<\/div><\/a><\/div>

<\/span><\/div><\/div><\/div><\/div>
<\/i>
CONTACT US.<\/div>

contacto@MercadoKeys.com<\/p>\n<\/div><\/a><\/div>

<\/span><\/div><\/div><\/div><\/div>
<\/i>
REFUNDS.<\/div>

Learn about our mission, vision and company values.<\/p>\n<\/div><\/a><\/div>

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<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

<\/span><\/div>

\u00bfWhat is a serial code?<\/span><\/i><\/a><\/h4><\/div>
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The Serial Code is the serial number or product code that is a combination of letters and numbers that activate a product, usually it is delivered digitally or it is found on a label inside the game box or it is printed on the card quick reference of the game.<\/p>\n

The purchased Serial Code is used to register and activate a video game or other digital product.<\/p>\n

The activation of the serial number may vary depending on the product and platform of the activation.<\/em><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

\u00bfHow quickly will I receive the Serial Code?<\/span><\/i><\/a><\/h4><\/div>
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Our unique, self-developed serial code delivery system enables instant and automatic serial code assignment.<\/p>\n

The purchase and shipment of your serial number is processed by our server and sent instantly to the email used in the product purchase order.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

I did not receive my Serial Code instantly.<\/span><\/i><\/a><\/h4><\/div>
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\u00bfAre you buying for the first time with us?<\/strong><\/p>\n

To protect against fraud, we occasionally hold user orders for first purchase and purchases suspected of fraud, if this happens you will receive the following email: <\/strong>\"As part of our standard security measures, your order has been held for review to ensure the security of our site.\"<\/em><\/p>\n

Your order will be reviewed by one of our agents.<\/strong><\/p>\n

\u201cYour order will be manually reviewed by one of our agents and must be approved in approximately 8 hours<\/span><\/strong> If we require more information, we will contact you by email.<\/p>\n

Server.<\/strong><\/p>\n

The immediate delivery service is also subject to the times and saturation of our system and may take up to 12 hours<\/strong>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

\u00bfDo you Auto generate and sell hacked serial numbers?<\/span><\/i><\/a><\/h4><\/div>
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NO.<\/strong><\/p>\n

All products that mercadokeys.com<\/em> sells are 100% original and you will not have any problem on the platform with which you activate it. \u2764<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

\u00bfHow do I redeem \/ activate my CD key for a PC game?<\/span><\/i><\/a><\/h4><\/div>
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This varies by publisher \/ developer of the game, the main ones are detailed below:<\/p>\n

Steam<\/strong><\/p>\n

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  1. Launch Steam and log into your Steam account.<\/li>\n
  2. Click the Games menu.<\/li>\n
  3. Choose Activate a product on Steam.<\/li>\n
  4. Follow the instructions on the screen to complete the process.<\/li>\n<\/ol>\n

    Origin<\/strong><\/p>\n

      \n
    1. Log into Origin with the EA account you would like to add your game to.<\/li>\n
    2. Click on the Origin menu in the upper left.<\/li>\n
    3. Select \"Redeem Product Code\"<\/li>\n
    4. Enter the serial key from the back of the game manual.<\/li>\n
    5. The game will be added to the \"My Games\" section of Origin.<\/li>\n<\/ol>\n

      You can also redeem your code through the web:<\/strong><\/p>\n

        \n
      1. Go to activate.ea.com.<\/strong><\/li>\n
      2. Log in with your EA \/ Origin account information.<\/li>\n
      3. Enter your product code on the \"Redeem your code\" page.<\/li>\n<\/ol>\n

        uPlay<\/strong><\/p>\n

          \n
        1. Get started by downloading \/ installing your Ubisoft game using the download provided on the games product page.<\/li>\n
        2. Once the installation is complete, launch the game by locating the game shortcut or by navigating through the game in the Start> Programs list.<\/li>\n
        3. Once Uplay starts, enter your Uplay account username and password.<\/li>\n<\/ol>\n

          Xbox Live Subscriptions \/ Points<\/strong><\/p>\n

          \u00bfHow do I redeem an Xbox Live subscription?<\/strong>
          \nSimple, follow the steps below to become a new member of xbox, live:<\/p>\n

            \n
          1. Connect your Xbox 360 to a broadband internet connection.<\/li>\n
          2. On the dashboard, select My Xbox, Sign In, Create Profile, and then follow the instructions to create your account.<\/li>\n
          3. Now select your new profile on My Xbox, select Join Xbox LIVE.<\/li>\n
          4. Follow the simple on-screen instructions, redeem your code and enjoy!<\/li>\n<\/ol>\n

            Or expand your existing Xbox LIVE Gold membership:<\/strong><\/p>\n

              \n
            1. Sign in to Xbox LIVE from My Xbox on the dashboard.<\/li>\n
            2. Choose Manage Account, select Memberships, and select your membership plan.<\/li>\n
            3. Choose Redeem Code and have fun!<\/li>\n<\/ol>\n

              \u00bfHow do I redeem Microsoft points?<\/strong>
              \nSimple, follow the steps below to redeem your Microsoft Points on your Xbox 360 console:<\/p>\n

                \n
              1. Sign in to Xbox LIVE.<\/li>\n
              2. Click the Xbox Guide button located in the center of the controller.<\/li>\n
              3. Navigate to the Marketplace tab. Select Redeem code.<\/li>\n
              4. Enter your 25-digit prepaid code and enjoy!<\/li>\n<\/ol>\n

                Redeem your Microsoft Points on your computer:<\/strong><\/p>\n

                  \n
                1. From Xbox.com, use your Windows Live ID to sign in to your Xbox LIVE account.<\/li>\n
                2. Select My Account from the My Xbox drop-down menu.<\/li>\n
                3. Click Redeem Code to enter the prepaid code for the content you want to redeem.<\/li>\n
                4. Follow the instructions on the screen to enter and confirm the redemption in the prepaid code.<\/li>\n<\/ol>\n

                  \u00a0<\/strong>Sony PlayStation Network<\/strong><\/p>\n

                  \u00bfHow do I redeem a Sony PlayStation Network card?<\/strong>
                  \nSimple, follow the steps below to redeem your Sony PlayStation Network card:<\/p>\n

                  1.<\/strong>If you do not have a Sony Entertainment Network account (formerly known as a PlayStation Network account), create one on your Sony System or visit the PlayStation website on your PC.
                  \n2.<\/strong>Visit PlayStation Store through your PlayStation device.
                  \n3.<\/strong>Select the \"Redeem Codes\" option in the upper right corner of the screen (for PS Vita, tap the options button in the lower right).
                  \n4.<\/strong>Enter the 12-digit coupon code at the bottom of this card and select \"Continue.\"
                  \n5.<\/strong>Follow the onscreen instructions to redeem the code.<\/p>\n

                  Some games must be activated through the Developers website.<\/p>\n

                  E.g. World of Warcraft is activated through battle.net or Grand theft auto which is activated by Rockstar Games.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

                  What are the payment methods.<\/span><\/i><\/a><\/h4><\/div>
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                  \"\"<\/strong><\/p>\n

                  OXXO<\/strong>
                  \nAccepted in 14.000 stores, OXXO is the most popular payment method in Mexico. It currently boasts holding 32% of online payments made in Mexico.<\/p>\n

                  \"\"
                  \nPayPal<\/strong><\/p>\n

                  PayPal is a American online payment system operating worldwide. It supports online money transfers and offers services to online merchants as well as auction sites.<\/p>\n

                   <\/p>\n

                  \"\"<\/strong><\/p>\n

                  Visa<\/strong><\/p>\n

                  As one the leading Western credit card companies, California-based Visa offers customers a wide array of services, including (but not limited to) credit cards and debit cards. Visa also supports international online money transfers.<\/p>\n

                  MasterCard<\/strong><\/p>\n

                  MasterCard is one of the most prominent and important credit cards in the business. Operating from New York its credit and debits cards are accepted worldwide.<\/p>\n

                  \"\"<\/strong><\/p>\n

                   <\/p>\n

                  SPEI
                  \n<\/strong>The\u00a0SPEI<\/em> is a system designed by Banco de M\u00e9xico and commercial banking that allows you to make electronic payments to anyone.
                  \n<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

                  \u00bfWhy are your products so cheap?<\/span><\/i><\/a><\/h4><\/div>
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                  Our management team has several years of combined experience within the industry with an extensive network of suppliers and contacts from which you can purchase products.<\/p>\n

                  We shop in all corners of the world to ensure the lowest possible prices, and since we only sell products digitally, we can save a lot on postage and related expenses; We pass these reductions on to you, which guarantees our price is the most competitive!<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

                  \u00bfWhat countries do you sell to?<\/span><\/i><\/a><\/h4><\/div>
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                  As we are a digital only website, we can sell instantly to any country in the world.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

                  \u00bfDo you sell physical games and boxes?<\/span><\/i><\/a><\/h4><\/div>
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                  Sorry, to facilitate use and provide the best service, we currently only sell the digital version of the products.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

                  \u00bfHow can I contact mercadokeys.com?<\/span><\/i><\/a><\/h4><\/div>
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                  Send an email to\u00a0contacto@mercadokeys.com<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"LOS MEJORES PRECIOS.MercadoKeys.com una tienda de videojuegos 100% Mexicana CONTACTANOS.contacto@MercadoKeys.com REEMBOLSOS.Conoce nuestra misi\u00f3n, visi\u00f3n y valores de la empresa. \u00bfQu\u00e9 es un c\u00f3digo serial? El C\u00f3digo serie es el n\u00famero de serie o c\u00f3digo de producto que es una combinaci\u00f3n de letras y n\u00fameros que activan un producto, normalmente se se entrega de forma digital...","protected":false},"author":1,"featured_media":72,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1320","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nPreguntas frecuentes - MERCADOKEYS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mercadokeys.com\/preguntas-frecuentes\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preguntas frecuentes - 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